Wednesday 10 March, 2010      |    
SPORTSKNACK
SURF SNOW/SKI SKATE BIKE MOTO
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Frequently Asked Questions
1. Are you a Sports Equipment Rental Company?
We are much more than that. Think of Orbitz or Priceline for Sports Equipment Rental Reservations. We at SK negotiate the best rental deals for you. Now servicing Surfboards, Skis, Road Bikes and soon Top Notch Skateboards.

2. Why do I need a Membership?
By being an SK member you can reserve and rent from all our prime locations at negotiated prices for members only. Also, with your SK membership you will get special offers and discounts to buy at any of our participating stores. Because of our close relationship with manufacturers we hook you up with the best deals when you are ready to buy a Surfboard, Skis, Bike or Skate.

3. Where are your locations?
Our participating stores are in California, Hawaii, Australia and Bali, and we are expanding very fast to provide you with more and more prime locations around the world. Checkout our locations page If you are a store owner click here to inquire about our program.

4. How much does the membership cost?
It is one simple plan, $9.95 per month, with no strings attached. Click here to read more.

*** Per day rental fees apply.

5. Can membership canceled anytime?
Yes the membership can be canceled at anytime:
  • From your Member Console
  • By sending an email to cancel@sportsknack.com.
  • By Calling our Offices at (866) 529-0090
6. What happens if I cancel my Membership and then decide to make a new reservation later down the road?
You can reactivate your membership, at $9.95 per month, once again with no strings attached. You will be required to do when renting back from one of our participating locations as well.

7. How many hours includes the per day rental fee?
SK rental fees are based on a per day basis. A day of rental is defined by the hours of operation of your pickup/drop-off location. Generally from 10:00 AM to 6:00 PM. Check the location hours of operations in the board detail page.

Members pickup their equipment at a location and must return by the end of day (closing business hours) at the same location.

8. How many days can I rent the equipment?
There is no limit on rental days.

9. How much equipment can I rent at a time?
You can rent up to two pieces of equipment at a time per membership, two surfboards, two sets of skis, two skateboards, two bikes. If you need more, you can add an extra membership to your package and take up to two more pieces of equipment.

10. For how much will my Credit Card be authorized when I take a equipment out for rental?
Each time you make a reservation your Credit Card will be authorized for $100.00, this authorization will automatically be removed from your Credit Card between two(2) and five(5) business days.

11. What happens when I damage the equipment?
You will be responsible for damage to the rental equipment as per the "Liability Form":

i. Minor damage including dings: $50.00 (i.e. Surfboards: Small Rail Dings)
ii. Medium damage or breakage: $100.00 (i.e. Surfboards: Fin Box Breakage)
iii.Major damage or breakage: Full MSRP of The Equipment. (i.e. Surfboards: Nose Breakage, Tail Breakage, Major Rail Breakage, etc...)

12. What if I want to purchase the equipment I tried?
We won't sell you any of our demo quipment, but we will hook you up with a great deal with your local shop and/or shaper!

If you have additional questions feel free to write us through our Contact Us page or via email to: info@sportsknack.com.
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Copyright(c) 2008 Sports Knack, Inc. All Rights Reserved Frequently Asked Questions  |  Privacy Policy  |  Membership Agreement  |  Contact Us   
Sports Knack, Inc. does not claim any right or representation of any of the brands displayed in our website. All brands belong exclusively to their respective owners. Sports Knack, Inc. does not have any rights to such brands. Brands are displayed in the Gear Catalog to add variety to the content and allow the Members to have a wider choice of Gear to test ride or rent. Each manufacturer holds the sole responsibility for the quality and performance of its respective branded products. SportsKnack.com is owned by Sports Knack, Inc. and is not associated or part of any manufacturer of brands that we display.